Client
tools, methods & Technologies used
JIRA, Microsoft Power Automate, Salesforce, Azure DevOps, Monday.com, Azure AI Studio, Azure Could Platform, KNIME, SQL, Azure Data Factory, Python, Databricks
project year
2025
Managed functional development, maintenance, and implementation of MarketResponse applications to ensure alignment with business requirements and IT architecture.Maintained detailed documentation and reporting for continuous improvement in processes.Collaborated with Developers, Product Owners, DevOps engineers for ongoing projects.Oversaw change management processes by specifying changes, monitoring development timelines, and ensuring rigorous testing in collaboration with testers.Collaborated with data scientists and analysts to monitor and maintain robust ETL processes.Implemented processes for domain security and SSL Certificate renewal, ensuring governance compliance.Coordinated with internal and external stakeholders to address incidents, service requests, changes, and projects, ensuring adherence to Service Level Agreements (SLAs).Automated onboarding and offboarding process using Power Automate.